Case study · Dental

How BrightSmile Dental booked 42% more patients

A 3-location Austin dental group replaced manual follow-up with Synapse — and turned the leads they were already paying for into booked, reminded, converted patients.

0%

Increase in booked appointments

in the first 90 days

0%

Reduction in admin workload

front-desk hours saved weekly

$0K

Revenue recovered

from missed-call text-back alone

0/7

AI lead response

no inquiry left unanswered

“Within two months our front desk stopped chasing phone tag. Synapse books patients while we sleep, and we finally see which marketing actually drives revenue.”
Dr. Amara Okafor · Owner, BrightSmile Dental (Austin, TX)

The 8-week rollout

1

Week 1

AI assistant goes live

Trained on services, pricing & insurance. Begins answering and qualifying every website visitor instantly.

2

Week 2

Booking + calendar sync

Smart scheduling connected to provider calendars. Confirmations and reminders fully automated.

3

Week 4

Missed-call recovery

Every missed call triggers an SMS in under 20 seconds, recovering leads that used to vanish.

4

Week 8

Pipeline optimization

Analytics reveal top sources; spend reallocated to highest-converting channels.

Get results like these

Figures are illustrative demonstration results for this showcase build.

See it on your own clinic data

Stop losing patients to slow follow-up

Book a 15-minute demo and watch Synapse qualify and schedule a patient live — or explore the full platform yourself.